The best discounts this week
Every week you can find the best discounts here.
9ct White Gold 0.25ct Diamond Oval Cluster Pendant
Tia 18k Gold Vermeil Band Ring in White Sapphire
Skylar Vintage Gold Small Long Pendant in Orange Banded Agate
Marisa 14k Yellow Gold Cuff Bracelet in White Diamond
Yellow Gold Plated Silver Pave Cubic Zirconia Huggie Earrings
Whitley Chain Watch Band in Gold Tone Stainless Steel
FAQ
🧭 General Information
Q1: What is ZKOE?
Q2: Where are your products made?
Q3: Are your products genuine?
100%. Every product on ZKOE.com is designed and produced exclusively by or for ZKOE — we do not resell or use third-party goods.
📦Orders & Shipping
- Standard delivery typically takes 3–7 business days within China and 7–15 business days for international orders.
- You will receive a tracking number once your order ships.
💳 Payment & Security
We accept major credit cards (Visa, MasterCard), PayPal, Apple Pay, and selected local payment options.
🔁Returns & Exchanges
- Yes. ZKOE accepts returns or exchanges within 14 days of receipt, as long as items remain unused and in original condition.
- Please read our Return Policy for full details.
🎁Products & Care
Yes. Most ZKOE jewelry is made from 925 silver or stainless steel, plated with 14K/18K gold, and free from nickel or harmful substances.
Yes. All ZKOE watches include a 12-month warranty covering movement and craftsmanship defects.
👗 Sizing & Fit
Please refer to our detailed Size Guide for measurement instructions and conversion charts.
🧾 Order Issues
- You can modify or cancel your order within 2 hours of purchase by contacting service@zkoe.com
- Once your order is shipped, it cannot be changed.
🛍️ Promotions & Membership
Yes. Join our ZKOE Insider List to enjoy exclusive offers, early access to limited drops, and design previews.
🧩 Contact Us
📩 Email: service@zkoe.com
🕐 Mon–Fri, 9:00–18:00 (GMT+8)
💬 We aim to reply within 24 hours.